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Quality Tools & Customer Service

Established in 1977, Toolmart offer the most comprehensive range of tools for every trade and industry. Our friendly, knowledgeable staff are here to help you find the right tool for the job.

FAQ'S

Currently our website is not able to display live stock levels across our ten stores. Our friendly customer service team will be able to check availability for you, please contact them using websales@toolmart.com.au or 08 6278 0055.

Delivery times will vary depending on your location but will generally take between 1-10 business days. Currently stocked items will be despatched same day or next day. Unfortunately, it is not possible for us to carry all items listed online all the time. If an item is out of stock, we will order from our supplier immediately and mark your order as priority. We primarily use Australia Post, TNT and Border Express to deliver your order and their delivery time frames vary by location and service used.

In most cases this is not an issue at all. You are welcome to return it to us via post/courier as applicable or if you are located in WA, you can return directly to any of our 10 stores for a refund/store credit. For further information please refer to the “Returns & Refunds” section here: toolmart.com.au/returns-and-refunds/

You will need to contact our friendly customer service team using websales@toolmart.com.au or 08 6278 0055 to arrange this.

Redemption offers are claimed through the respective vendor directly. To claim your redemption, please click the link below for the brand you purchased/are trying to claim:

On our website you may use PayPal's "Pay in 4" Buy Now, Pay Later payment option at checkout. We don't currently offer any other buy now, pay later payment options. We do have a layby service available in store for orders >$500.

Unfortunately, we are unable to accept gift cards online at this stage. They’re available to purchase here: toolmart.com.au/store-gift-card.html but can only be used in-store at any of our 10 branches.

No. Unfortunately due to supplier agreements and freight related restrictions we are unable to ship outside of Australia.